How IPTV Megaott handles website and support information
This policy explains the general information we may receive when you browse the website, contact support or place an order, and how you can reach us with privacy questions.
Information you provide
We may receive contact details, order information, device or application details, support messages and reseller enquiries that you voluntarily submit through the website, email, WhatsApp or Telegram.
How information is used
Information may be used to respond to requests, process and deliver services, provide technical support, prevent misuse, improve the website and communicate important service updates.
Website analytics and technical data
The website may collect standard technical information such as browser type, device type, pages visited and approximate traffic data through hosting logs or analytics tools. This helps monitor performance and improve usability.
Sharing and service providers
Information may be processed by service providers that support hosting, communication, analytics or order delivery. We do not publish private customer messages or account details as public website content.
Data retention and security
Information is retained only as reasonably needed for support, orders, legal obligations, fraud prevention and business records. Reasonable measures are used to protect information, but no online system can guarantee absolute security.
Your choices
You can ask about the personal information associated with your support or order communications, request a correction where appropriate, or ask us to stop non-essential communications.
Privacy contact
For privacy questions, contact us at [email protected]. Please include enough information for the team to identify the relevant communication or order.
This page may be updated when website features, support channels or business processes change.